DISCOUNT POWER CUSTOMER CARE

^* Discount Power’s retail electricity customers who are enrolled in a qualifying electricity plan have a one-time opportunity to change to a different qualifying retail electricity plan option, within 90 days of the beginning of their enrollment, without incurring an early termination fee. Terms and conditions apply.

¹Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), Requests processed after 6 PM Central Time will be connected the next business day. For switches, requests processed after 5 PM Central Time will be connected the next business day.  Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.