DISCOUNT POWER CUSTOMER CARE
DISCOUNT POWER CUSTOMER CARE
The Customer Care team at Discount Power is committed to helping you with any questions you may have when it comes to choosing and enjoying one of our affordable electricity plans. To reach us, use the contact methods below.
Remember, you can also access My Account online 24 hours a day to manage your account.
To report a power outage at your home, please call your Transmission and Distribution Service Provider (TDSP) at its 24-hour number.
NOTE: Updated smart meter technology should make your TDSP aware of your power outage, even if you are unable to reach them.
While we supply your electricity, your TDSP, also known as your utility company, delivers it. The electricity you purchase from Discount Power is delivered to your home via the infrastructure (wires, transformers and poles) which is maintained by your TDSP.
While we supply your electricity, your TDSP, also known as your utility company, delivers it. The electricity you purchase from Discount Power is delivered to your home via the infrastructure (wires, transformers and poles) which is maintained by your TDSP.
