The CARE program was created to help customers facing financial hardship pay their electricity bills.
The CARE program was created to help customers facing financial hardship pay their electricity bills.
If you are a Discount Power customer and need help paying your electricity bill, visit one of our CARE agency partners below. You can also call 2-1-1 or visit 211texas.org for agency assistance near you.
Although each agency's requirements are different, you may have to show proof of need, like your last electricity bill and a disconnection notice. If needed, you can access your bill in your online account or request a copy of your disconnection notice by calling 1-877-455-4674.
| AGENCY | ADDRESS | PHONE | AREAS SERVED |
|---|---|---|---|
| Arlington Urban Ministries | 701 Dugan St, |
1-817-861-8585 | Arlington |
| Arms of Hope | 21300 TX-16, |
1-972-892-1865 | Garland, Mesquite |
9660 US Hwy 83 South |
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3838 Aberdeen Way Houston, Texas 77025 |
Brazoria, Galveston, Harris |
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1524 E Mulberry Suite 162 Angleton, TX 77515 |
Brazoria |
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1144 Professional Dr |
Cameron, Willacy |
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300 South 15th St |
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| Catholic Charities Archdiocese of Galveston-Houston | 2900 Louisiana St, |
1-713-526-4611 | Greater Houston Area |
1625 Rutherford Ln |
Bastrop, Bell, Blanco, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Hamilton, Hays, Lampasas, Lee, Limestone, Llano, Mason, McLennan, Mills, Milam, Robertson, San Saba, Travis, Washington, Williamson |
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| Catholic Charities of Dallas | 1421 W Mockingbird Ln, |
1-866-233-7500 | Collin, Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Navarro, Rockwall |
49 Thornhill Dr |
|
Archer, Baylor, Bosque, Clay, Comanche, Cooke, Denton, Eastland, Erath, Foard, Hardeman, Hill, Hood, Jack, Jacksboro, Johnson, Knox, Montague, Palo Pinto, Parker, Shackelford, Somervell, Stephens, Tarrant, Throckmorton, Wichita, Wilbarger, Wise, Young |
|
| Catholic Charities of Lubbock | 102 Ave J, |
1-806-765-8475 | Lubbock county and the 26 counties surrounding Lubbock, on the South Plains of Texas |
2900 Louisiana St |
Fort Bend, Galveston, Harris |
||
| Catholic Charities of the Rio Grande Valley | 700 N Virgen de San Juan Blvd., |
1-956-702-4088 | Starr, Hidalgo, Cameron and Willacy |
118 W Pecan St 405 |
Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels |
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200 S Mill St |
Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts |
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| City of Dallas | 1500 Marilla, |
1-214-670-8416 | City of Dallas |
1000 Throckmorton St |
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Austin, Bastrop, Colorado, Fayette, Lee |
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4007 Halsey St |
Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria |
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204 E. First St |
Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy |
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1022 McCall Ave |
Montgomery |
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1410 East Court St |
Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala |
||
| Community Services Agency of South Texas, Inc. | 1701 N. 9th St, |
1-830-876-8122 | Cameron, Willacy, Brooks, Duval, San Patricio, Beeville, Jim Wells |
36 W. Beauregard, Suite B-100 |
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| Cornerstone Community Action Agency | 114 Needham, |
1-325-625-4167 | Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels, Parker, Palo Pinto, Jack and Wise |
| Crossroads Community Action | 4007 Halsey St, |
1-361-578-2989 | Victoria, Calhoun, DeWitt, Gonzales, Goliad, Lavaca, Jackson, Aransas and Refugio counties |
12930 Cypress N Houston Rd |
City of Cypress including zip codes: 77433, 77429, 77065, 77095 |
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2377 N. Stemmons Fwy, Suite 600 |
Dallas |
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| Duncanville Outreach Ministry | 202 E. Cherry St, |
1-972-296-4986 | Dallas County |
435 Safford Run Rd |
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904 Whitson St |
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500 Franklin Ave |
Bosque, Falls, Freestone, Hill, Limestone, McLennan |
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4700 Broadway, Suite C109 |
Brazoria, Fort Bend, Galveston, Wharton |
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Anderson |
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Fort Bend |
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| Galveston County Community Action Council, Inc | 4700 Broadway, |
1-409-765-7878 | Brazoria, Fort Bend, Galveston, Wharton |
| Galveston County Community Services | 722 Moody Ave, |
1-409-770-5585 | Galveston |
| Grand Prairie United Charities | 1417 Densman, |
1-972-262-2014 | City of Grand Prairie |
| Grapevine Relief and Community Exchange | 837 E Walnut St, |
1-817-488-7009 | Northeast Tarrant County, Grapevine, Southlake, Colleyville, Hurst, Euless, Bedford, Keller, North Richland Hills, Richland Hills, Haltom City, Watauga, Westlake, Trophy, Roanoke |
| Greater East Texas Community Action Program | 206 Mimms Ave, |
1-800-621-5746 | Angelina, Cherokee, Gregg, Houston, Nacogdoches, Polk, Rusk, San Jacinto, Smith, Trinity, Wood |
| Guadalupe Economic Services Corporation | 1502 Erskine St, |
1-806-744-4416 | Lubbock County |
| Helping Hands Ministry of Belton | 2210 Holland Rd, |
1-254-939-7355 | Bell County |
| Helping Hands Ministry of Ennis | 604 NE Main St, |
1-972-875-0218 | Alma, Avalon, Bardwell, Bristol, Ennis, Garrett, Palmer |
2905 West Wallace St |
Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba |
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2524 N. Closner |
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Delta, Fannin, Franklin, Hpkins, Hunt, Lamar, Rains, Red River, Titus, Wood |
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| Humble Area Assistance Ministries | 1302 1st St E, |
1-281-446-3663 | Zip codes served: 77044, 77302, 77306, 77336, 77338, 77339, 77345, 77346, 77347, 77357, 77365, 77396, 77532, 77372 |
440 Nursery Rd |
City of Irving |
||
| Love Network of Baytown | 206 N Whiting St, |
1-281-422-5683 | Baytown, Highlands, Mont Belvieu |
| Love The Hub | 2005 Ave T, |
1-806-404-4966 | Lubbock |
|
Katy/West Houston zip codes: 77493, 77449, 77494, 77450, 77084, 77094, 77441, 77476, 77485, 77464, 77406, 77423 |
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1109 E Santa Gertrudis |
Kenedy, Kleberg |
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1625 Blalock Rd |
Harris County zip codes: 77008 77009 77018 77022 77024 77037 77039 77040 77041 77043 77055 77076 77079 77080 77088 77091 77092 |
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1145 N Josey Ln |
Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas (75287) |
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| Mission 911 | 911 Park Ave, |
1-361-882-0911 | Nueces, San Patricio, Aransas, Jim Wells County |
210 W South St |
Cities of Arlington and Grand Prairie |
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| Network of Community Ministries | 1500 International Parkway, Ste 300 |
1-972-234-8880 | Zip codes served: 75252, 75248, 75254, 75240, 75251, 75080, 75081, 75243, 75231, 75082, 75044, 75042, 75238 |
| Northwest Assistance Ministries | 15555 Kuykendahl Rd, |
1-281-885-4519 | Northwest Harris County |
101 South Padre Island Dr. |
Nueces |
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1309 West 8th Ave, Plaza C |
Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler |
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Crane, Pecos, Terrell |
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| Permian Basin Mission Center | 208 Adams Ave, |
1-432-337-0554 | Permian Basin |
| Restoring Hope | 5201 Spring Cypress Rd., |
1-281-376-5773 | Zip codes served: 77379, 77388, 77069, 77068, 77090, 77375 |
|
Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young |
||
| Salvation Army North Texas | 8585 N Stemmons Fwy Ste 500N, |
Dallas: 1-214-424-7050 Fort Worth: 1-817-344-1800 |
Dallas, Fort Worth |
| Salvation Army Waco | 4721 W Waco Dr, |
1-254-756-7271 | Waco, McLennan |
403 7th St |
Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young |
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1120 Randlett |
|
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411 Austin |
Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum |
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Jim Hogg, Starr, Zapata |
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| St Vincent de Paul North Dallas | 3826 Gilbert Ave, |
1-469-607-0909 | Zip codes served: 75115, 75141, 75134, 75146, 75154, 75172 |
| St Vincents Episcopal House | 2817 Post Office St, |
1-409-763-8521 | Galveston County |
| Texas Neighborhood Services Corporation | 522 Palo Pinto St, |
1-817-598-5700 | Erath, Hood, Parker, Palo Pinto, Johnson, Somervell and Wise Counties |
100 E. Weatherford |
|
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|
Cooke, Fannin, Grayson |
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| The Samaritan Inn | 1725 N. McDonald St, |
1-972-542-5302 | Anna, Altoga, Blue Ridge, Celina, Farmersville, McKinney, Melissa, New Hope, Princeton, Prosper, Westminster, Weston |
| Travis County through Health & Human Services Department | 700 Lavaca St, |
1-512-854-4120 | Travis County |
1208 Ferris Ave |
Ellis |
||
1110 Washington, Ste 203 |
|
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|
West Houston zip codes: 77036, 77042, 77057, 77063, 77072, 77077, 77082, 77083, 77009 |
||
| Wesley Community Center | 1410 Lee St, |
1-713-236-9008 | Harris |
|
Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton |
