TEXT MESSAGES FROM DISCOUNT POWER
TERMS AND CONDITIONS
TEXT MESSAGES FROM DISCOUNT POWER
TERMS AND CONDITIONS
You can opt in to receive account and service-related text messages through My Account. Once you’ve logged in to My Account, click on "Profile" in the left-hand navigation, then click "Opt-in" under Text Alerts. You can then choose which text alerts you want to receive.
You can also call 877-455-4674 and ask to be opted in by providing us with your mobile number. You will be sent a welcome message via text message on your mobile phone number, and you will begin receiving account alerts.
You can stop receiving text messages at any time by logging into your My Account, clicking on "Profile" in the left-hand navigation, then clicking "Opt-out" under Text Alerts.. Or, you can text STOP to 90729 from your mobile phone number to be unsubscribed from all Discount Power text messages sent to that phone number.
You can also speak with us at 877-455-4674 and ask to opt out of text messages. Once you have opted out, you will receive a text message from Discount Power confirming that you are unsubscribed.
Furthermore, your mobile phone number will be automatically opted out on the due date of your FINAL invoice. You will receive a text message from Discount Power confirming that you are opted out.
View our Privacy Policy to learn about our commitment towards protecting your personal information.
Discount Power Alerts are alerts you can receive via text message. They contain information about your account, your bill, your electricity usage and other details. Some alerts can be sent to you automatically, and you can request other alerts on demand.
Discount Power Alerts options are available in My Account on the Alerts and Contact Preferences page.
Participating carriers include:
*T-Mobile is not liable for delayed or undelivered messages.
The number and frequency of text messages will vary based on the programs and selections you opted in to. Some messages are received on demand by texting keywords to 90729. Others can be set up to occur periodically. Discount Power will not send any text messages you did not opt in to receive.
Currently, text messages are only available to subscribers with United States phone numbers.
Discount Power does not charge a fee for text messages, but message and data rates may apply. Depending on your text plan, you may be charged by your wireless carrier.
If you have a question about text messages, we offer customer support from 7 a.m. to 10 p.m. C.T. at 877-455-4674. You can also email us at service@discountpowertx.com or text HELP to 90729.
